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Takeout The contents of the Website, including any material, information, data, software, cons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law Clicks All material on www. Clicks. Co. AZ is protected by copyright and disclaimer clauses. Vested places the highest priority on the confidentiality and security of your financial information and transactions and are constantly reviewing their infrastructure and security measures. Some of the protection tools used are: Data encryption Invective’s online banking service is hosted on a secure, 128-bit encrypted server. This means that any information you send to them is encoded for your protection. Timed log out Their online banking logs you out bayou don’t use the service for 10 minutes. This gives you added protection if you forget to log yourself out.
E-Commerce Assign meet page 3 of 15 All material on www. Invested. Co. AZ is protected by copyright and disclaimer clauses Protean Hotels This website is solely for personal and non-commercial use. The contents of the tit, including any content, information, software, icons, text, links, graphics, lay- outs, images, sound clips, trade names, logos, trademarks and service marks (“Website Content”) are protected by law, including but not limited to copyright and trade mark law, and are owned by or licensed to Protean. ,2) Woolworth Yes, we use cookies to identify the computer device with which you connect to our website. We use anonymous cookies to collect data about how you use our website, so that we can inform and optimism your website experience. We use the anonymous Doublethink cookie and Google Analytics cookie to inform and optimism your web experience and serve relevant advertising on the Google Display Network based on the activity of visitors to our website.
Takeout. Com Yes, this Website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. Cookies are small text files a website can use to recognize repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behavior and compile aggregate data that will allow the website operator to improve the functionality of the website and its content.
The type of information collected by cookies is not used to personally identify the user. Clicks Yes, cookies are used to anonymously identify repeat visitor’s online ‘behavior’ on the site. Page 4 of 15 Invested Yes, the Invested online banking site uses cookies to track visitor use of the website and to compile statistical reports on website activity. Protean Hotels Yes, information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies 1. ) Woolworth will not disclose, sell or rent your personal information to third arties without your consent unless they are legally compelled to do so by the countries laws. However, they may do so if you have granted consent thereto. Whilst all reasonable efforts are taken to ensure that your personal information and/or credit card details are protected as they travel over the internet, we cannot guarantee the absolute security of any information you exchange with us.
Takeout Yes, where any of the website content has been licensed to Takeout or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you Greer to comply with such third party terms and conditions. Clicks No, Clicks. Co. AZ respects their customers’ right to privacy. They will not distribute, rent or sell your name and personal information to any third party or organization.
E-commerce Assignment Page 5 of 15 Yes they will disclose your personal information to third parties in the following circumstances: In the event that they buy or sell any business or assets, in which case they may disclose your personal information to the prospective buyer or seller; If any Invested subsidiary or substantially all of their assets are acquired y a third party, in which case personal information held by it about its clients will be one of the transferred assets; If they are under a duty to disclose or share your personal information in order to comply with any legal obligation to protect the rights, property or safety of the Invested Group, our clients or other third parties; and/or Where compelled to do so by law, regulation, code or treaty. Protean Hotels Protean Hotels will never sell or make your personal details available to any third party unless they are compelled to do so by law. More specifically, in the event f a fraudulent online payment, Protean reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it. 1. ) Woolworth No they will not. Yes, in order for them to interact directly with you via email or any other method for the purposes of sending you marketing material regarding any current or new goods or services, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material) Page 6 of 15 No, you will only be contacted should you subscribe to their newsletter updates, like them on Faceable, indicate via e-mail or indicate on your Clapboard application form that you wish to be informed of special offers and/or other preferences. Invested No they will not allow unsolicited emails to be sent to clients.
Mainly because this is a popular hacking method used by criminals trying to obtain your personal information. Protean Hotels No, Protean Hotels does not accept responsibility or liability for any unauthorized use of its email facility and/or the use of its email facility other than for its own authorized business purposes. Only subscribers to the site’s newsletter will receive emails. Question 2 2. 1) An “eBook” means an ‘electronic book’ capable of being opened and read on your PC or Mac computer using Adobe Digital Editions software (“Adobe Reader”), and on certain other mobile hardware devices (such as android) using the takeout. Com Reader software (“Takeout reader”). 2. ) Limits to the functionality and usage of eBooks: You will not be able to read eBooks on devices that do not support either of the Reader Applications, therefore check your device prior to purchasing an eBook. Even if a device supports either of the Reader Applications, eBooks will only be able to be read on such devices that you have associated with your profile in the relevant Reader Application. If you have not registered additional devices with one of the Reader Applications, you will only be able to read the eBook on the device onto which it was first downloaded. E-Commerce Assignment page 7 of 15 You will need to be connected to the internet when you download an eBook and open it for the first time.
On subsequent openings of the eBook, you will not need to be connected to the internet, provided you are opening the eBook from he device on which you first downloaded and opened the eBook. 2. 3) Illegal use of eBooks: All eBooks are the exclusive property of the publisher or its licensor and are protected by copyright and other intellectual property laws. The download of eBooks is intended for your personal and non-commercial Use. Any other use of eBooks purchased from us is strictly prohibited. You may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the content of Books, in whole or in part, and more specifically, you will not print, copy, or ‘lend’ eBooks to any other person.
You may also not do anything which otherwise contravenes any license conditions imposed by the publisher, as described on the relevant book’s product detail page. These aforementioned prohibitions are hereinafter referred to as “Illegal Activities”. By downloading any eBook, you hereby acknowledge and agree to these terms. You hereby undertake that you shall not do nor try to do any of the Illegal Activities. You hereby indemnify Takeout from any and all loss, damage, or expense it may suffer or from lams which may be made by third parties against Takeout which arise from or in relation to your having participated in any Illegal Activities in relation to any eBook sold by Takeout. 2. ) All eBooks are the exclusive property of the publisher or its licensor and are protected by copyright and other intellectual property laws. The download of eBooks is intended for your personal and non-commercial use. Any other use of eBooks purchased from us is strictly prohibited. The publishers copyrights are protected by law, if broken it will be considered a punishable offense. Page 8 of 15 Question 3 Concerning the returning of products: If an incorrect product is delivered to you by mistake (not the product you ordered), Takeout will arrange to collect the product from you, and they will deliver the correct product to you as quickly as possible.
If you’ve received a product with a fault, they will replace the exact product at no additional cost to you. Where a replacement product is not available, your account will be credited. Their 7-day drop-and-collect replacement promise entitles you to an immediate replacement of a damaged or defective product if the return is logged within 7 days of receipt. This means that for the customers convenience, their courier will collect the defective product whilst delivering your replacement. They also have a 6-month replacement warranty which entitles you to have your product replaced at Takeoff’s expense if the product is found to be defective or faulty, or unsuitable for the purpose generally intended.
Question 4 The need for third party services When a firm is in the process of creating a website the first thing it will need is a development team . This team comprises of designers and programmers who would create and design each individual web page of the website. A place is needed in order to host the site so that users can access it. This is referred to as a web hosting service. Then the firm will need a promotion team. A E-Commerce Assignment Page 9 of 15 may have a connection to the internet through the services of an Internet Service Provider (ISP), although this is onto must. Developing and hosting a website can be done internally or externally.
The may be hosted on an internal web server, as long as the company has a permanent and direct connection through an internet service provider to the internet so that users are able to gain access o the site whenever they feel the need. On the other hand the firm can host the website with its internet service provider or with a company that specialists in website hosting. Also, the internal team of web developers can develop the site internally, or if needs be it can be outsourced to a specialized company. The decision to host, develop and/or promote the site internally or to outsource it all depends on whether or not the firm has the necessary skills and technology available dodo so.
The need for protection and security When dealing with transactions, giving access to company databases to nonusers or when handling sensitive personal information, security and user authentication is required. The assistance off security service provider and building a demitasses zone is necessary. Here various elements are at play, secure web servers, digital certificates, anti-viruses, firewalls and secure communication links are all necessary barriers of defense when it comes to the online protection off website. The need to offer value Companies need to try and make up for a loss of personal interaction with their clients, their clients are thus able to do business at any time, from wherever, with wider range of choice.
All of this is thanks to the internet, so to a certain extent the loss of personal interaction is something that had to be traded in in order to achieve greater online interaction. Furthermore, the power of the internet lies in something call “buyer learning”. This is when all relevant information is at the fingertips of the buyers and includes the information gathering and analysis of alternatives that consumers undertake in order submission Date: 18 August 2015 Page 10 of 15 to reach a decision they feel satisfied with. This is the power of a world connected by the internet. The company will need to promote and advertise its website as much as possible to attract current and potential customers to its site for the first time.
In order to retain those clients and keep them coming back, the firm has to offer something that’ll make it worth the customers while to come back to the site. Features that’ll aid this are things such as email newsletters, once off registration and website personalization. All of this will be put in place to ensure that the online experience is a pleasant one. The need to promote the website Because the site has been created and registered with various search engines goes not necessarily guarantee that your target market will have knowledge of your site. Extensive promotion is required before you start seeing a steady flow of visitors to your site.
Not all visitors will create business for your site, therefore it is important to attract the right visitors. Seek out similar websites(sites that target your target market) and advertise your site on a few of them. One thing that cannot be neglected is email notifications. Send an email to those existing customers to inform them of your new website, add a direct link to the site. However, try not to send unsolicited emails as they may be treated as spam. When advertising your website do not forget to make use of traditional media, such as the television, newspapers, radio and billboards. Make sure your site’s address is visible(and audible if allowed). Page 11 of 15 Question 5 5. Internal factors The internet has influenced people hugely since its creation, its made the world a smaller, more connected place. It has also brought many opportunities to various firms. The internet has effected public perception greatly because these days the more healthy option is sought out by consumers. This has for example created a surge in online fitness dairies and bodybuilding websites. Anything is available online and with such a fee flow of information any perception can be altered. Page 12 of 15 Personal things can be discussed in complete anonymity thus allow various viewpoints to be brought to light on any product or even on any company. External factors The internet has affected our social groups, cultures and opinions hugely in recent years.
The internet has actually become a part of modern society’s culture, because it allows free speech and advertising. Our families are also partly shaped y the internet, we use online shopping and banking to simplify essential tasks. Our everyday tasks are dominated by things like online searches. The decision making process Using a website to guide the consumer through the decision making process. The growth of online networks all over the world has given life to a new place of interaction and communication amongst people. Individuals can share their knowledge, opinions, and experiences with everyone due to the social network’s provided features and may have an impact on people’s behavior in the context of communication and purchasing.
The most users of virtual communities/ outworks are looking for friendship or exchanging information, opinions and experiences on their common interests (Ridings & Gaffe, 2004). The levels of interaction can be chosen by the participants, they can collect and give information or make their opinions E-Commerce Assignment page 13 of 15 known. Virtual communities can help consumers to find information on specific companies, products, and services. Social networks have become a more credible and relevant source of information than direct information from companies, so instead consumers seek products and companies on online social networks here they can obtain customer reviews.
Since consumers enjoy the interaction and communication with each other and like to receive advice either positive or negative about different products or services, virtual communities have an impact on consumers’ purchasing decision. Everyday consumers make multiple decisions in their daily activities. Consumer behavior is not just summarizing in making decision or the physical act of purchasing, consumer interaction and the wide range of experiences that are associated with consuming is also a part of consumer behavior. The main part of consumer behavior is the consumers’ session making. A decision process involves in several steps: The internet can specifically aid with steps 1 & 2 (information search and the evaluation of an alternative).
When searching for information on the product you are E-Commerce Assignment Page 14 of 15 going to buy it is very easy to get various product reviews online from numerous people. Once you have an idea of what you’re looking for you can then start searching for possible alternatives, in order to make sure that you’re getting the product best suited to you. The internet has simplified this step immensely, all he information needed is literally at your fingertips. Consumer may want to buy a particular product but after reading online customer reviews they might change their minds and go with a rival offering. 5. 2 Customer experience refers to the total of all experiences the customer has with the business, based on all interactions and thoughts about the business.