The contemporary leader accepts responsibility for mistakes, for example Hide Goanna, tried to start two other businesses before she finally opened the dog ark. She clearly takes responsibility for her mistakes and gives the reason that she did not have a passion and was not completely devoted to the concept for it as her reason. Hide Goanna wanted to grow her business and as a result started franchising. She had to evolve with the company as a leader because she was now dealing with over 200 businesses. The replication and duplication that comes with a franchise is the important part of that type of business.
She still wanted to get ideas and feedback from the companies while maintaining the consistency of the brand. Hide adopted an open door policy to the team members and gives them a chance to voice their suggestions and ideas. The technology, economic conditions, labor conditions and the expectations of our culture play a part in the leadership process. The CEO says that the one thing our culture loves is consistency and by offering the franchise even though each owner is different, they must maintain the ability to “duplicate and replicate. The customer expects to have the same services every time they visit the camp regardless of location. The leadership that CEO Hide Goanna gives ere teams the ability and opportunity to set, pursue, and attain their goals. Her philosophy and style of leadership has awarded her a very successful franchise business. 2. In what way is Hide Goanna leadership charismatic and visionary? Give examples. Visionary leadership is meant to motivate and provide direction for the members of the company.
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The planning and goal setting for the future provide motivation to move forward to gain success. In Hide’s case she is very clear about what direction she wants her business go. The policy concerning the commitment, follow-through, and execution of that vision is specific. She provides the planning and motivation for the team and gives milestones that she expects to be met along the way. Charismatic leaders have strong, confident, dynamic personalities that attract followers which enables them to form strong bonds and relationships.
The charismatic leader can motivate others to commit and work harder to make the business successful. The ethical charismatic are open to suggestions and are willing to do what it takes. The owner Sue says that the passion and excitement that she sees in Hide gets her excited and motivated to do well also. She has an open door policy and she lets them ammunition their ideas, with the understanding that what is best for the animals and the business has to come first. The franchisee Sue describes Hide as a strong business woman with a personal approach to her business.
Hide has succeeded in getting her team to be supportive and committed to the company. They can see that accepting the purpose and vision that good things will happen. The whole team is satisfied, committed, and strives to do their best to make the business a success. 3. Where does Hide Signal’s leadership fall on the Leadership Grid discussed in the chapter? Explain The leadership grid has five different styles that are ranked according to their concern for production and concern for people.
The leadership style that Hide Goanna falls into on this grid would be the middle-of-the-road style. This style gives a 5 on the leaders concern for production and a 5 on their concern for people. This management style balance’s work and people so that the morale is high and the work gets done. The ability to maintain this balance while keeping everyone happy and productive takes commitment from the leader. Hide stated that she has a lot f family and friends in the business but that line has to be there in order to continue her success and theirs.