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The Industrial Internship program is established with the purpose to expose UTP students to the real working environment so that the students are able to relate theoretical knowledge gained during their studies in UTP and apply the knowledge in the industry. The students will also develop skills in safety practices, work ethics, and communication management. Apart from that, this program will also enable UTP to have a closer relationship with the host companies.
Students must be proficient in applying theoretical and technical knowledge into real working environment. b) To introduce students to work culture with industrial practices Experience the working culture and adapt with the industrial practices as preparation before making choices in their careers after completing their studies. c) To give opportunity to students to work with industrial practitioners Exchanging ideas between students and industrial practitioners and gain knowledge and understanding on the practitioner’s working experiences. d) To expose student to potential employers
Students are exposed to potential employers especially the one who they are working for. Students with great potential who shows great performances and excel in any given task have the tendency to be sought after and recruited back by the company as a staff once they have completed their studies. e) To acquaint UTP students with industry and its programs. Enhance skills in engineering including technical writing, communication, and technical evaluation. 2. 2 BACKGROUND OF THE HOST COMPANY PETRONAS, short for Petroliam National Bhd, is Malaysia’s national petroleum corporation established on 17 August 1974.
The corporation is vested with the entire oil and gas resource in Malaysia and is entrusted with the responsibility of developing and adding value to these resources. Since its incorporation, PETRONAS has grown to be an integrated international oil and gas company with business interests in 31 countries. PETRONAS Lubricants International Sdn. Bhd. (PLISB) is a wholly owned subsidiary of PETRONAS. It was incorporated on September 2007 after the acquisition of Fiat Lubricants Selenia Spa of Italy, top independent lubricant company in Italy.
Commanding a global sales volume of about 625 million liters, PLISB has aggressively grown to be the 15th largest lubricant company in the world. Figure 1 : PLISB Logo PLISB is the principal domestic and international marketing arm of PETRONAS for lubricants, operating in more than 20 countries worldwide. Its operations include manufacturing, marketing and distribution of high-end lubricants, transmission, anti-freeze and functional fluids for automobiles, motorcycles, trucks, agricultural tractors and carth moving machinery as well as for other industrial equipment.
Also the company manages well over 30 different brand names and categories among them, Syntium, Syntium Moto, Selenia, Urania, Paraflu and Tutela to name a few; premium products’ brands like Syntium are even specially engineered using race-proven Formula One technology developed through PETRONAS’ longstanding involvement in motor sports. PLISB strives to develop quality assurance based on ISO standards to enhance its commitment towards providing highest performance and quality products consistently. Furthermore, PLISB also maintains technical and commercial relationships with several major OEM partners worldwide.
Besides that, to facilitate its customers’ high expectations, excellent technical service is also provided by the company. MELAKA LUBE BLENDING PLANT (MLBP) Melaka Lube Blending Plant (MLBP) is located at Tangga Batu, Melaka fully owned by PETRONAS Lubricants International Sdn. Bhd. (PLISB). The company’s lubricant plant at Melaka produces a comprehensive range of lubricants products, most of which are consumed within Malaysia and some are being marketed globally. MLBP blends and packaged a comprehensive range of high quality lubricants products.
Melaka Lube Blending Plant (MLBP) produces the following lubricants products : a) Passenger car motor oil : Syntium, Mach 5, M Plus, NGV Lube b) Motorcycle oil: Syntium Moto, Sprinta c) Heavy duty engine oil: Urania, Motorlub, Agrilub d) Industrial oil: Hidraulik, Jenteram, Gear MEP, Pressol, Tranol e) Marine oil: Disrol, Silub, Outboard Special f) Transmission and gear oil: ATF D3, ATF MV3, Powertrans T4, GL-4, GL-5 2. 3 SCOPE OF WORK The training attachment was in Sales and Technical Service Department for the whole 8 months.
Trainees in this department are trained to be a Technical Service Engineer (TSE). A Technical Service Engineer’s job in lubricant industry is basically is provides customers the right lubricant recommendations for the right applications. Also, as part of its after-sales support, TSE are also available to assists in trouble-shooting problems through used oil analysis and failure diagnosis as well as trainings such as oil analysis testing fundamental and on-site testing of oils for early detection of faults.
During the training period, there were a lot of opportunities offered, ranging from on-site oil analysis testing to tedious paper work assignment at the office. The scopes of work that were covered include: a) Research and feasibility studies about lubricants. b) Documentation of technical information c) Create matching application for PLISB d) Lubricants Performance and Failure Analysis e) Attended Training Session 2. 0 PROJECTS AND MAIN ACTIVITIES The author was involved in several tasks and projects however only a few significant involvements are recorded below. . 4 METAL WORKING FLUID (MWF) PROJECT : PETRONAS LOGAMOL SS 200 INTRODUCTION This metal working fluid project has been carried since one year ago, under a good collaboration between PETRONAS team which is technical engineers from PLISB, PDB and researchers from PETRONAS Research Sdn. Bhd. (PRSB) and Proton ETM Bhd. There was an agreement made between Proton ETM Bhd. and PLISB to start using PETRONAS coolant, which is PETRONAS Logamol SS 200 for used in heavy cutting application at proton production line.
This project involved PETRONAS coolant which is PETRONAS Logamol SS 200 which is a premium quality extreme pressure multi-functional semi-synthetic metalworking fluid specially designed for a wide range of cutting application. It is specifically formulated to produce a very stable micro emulsion at any dilution ration both in soft and hard waters while exhibiting excellent lubricity performance an de-foam quality. Also, it contains a unique blend of corrosion inhibitors which allow it to prevent corrosion of components and work piece in both ferrous and non-ferrous operations.
It is an effective metalworking fluid designed to suit the need of single or centralized systems for the majority of cutting operations such as tapping, thereading, sawing and turning. In any heavy cutting operation or in metal working operation, machining coolants are important as it improve the machinability, and increase productivity as coolant helo to extend tool life by cooling and lubricating the work piece. But, when performing these functions, however coolant can quickly become contaminated due to foreign material which causes the coolant to lose the effectiveness and drop in performance.
Throughout using Logamol SS200, there were some issues found. In this report, the project that the author has significantly involved was focusing on the pH drop issue at proton production line. OBJECTIVE This project aimed at finding possible root cause of product called PETRONAS Logamol SS 200 which had contributed to pH drop at proton production line and to propose immediate action to boost up and maintain pH value. METHOD STAGE 1 : Define – Understanding the problem Taking steps for better understanding about the problem, the author join monthly meeting held at Proton ETM.
Meeting was conducted by Proton ETM discussing on the current performance and arising matters regarding the PETRONAS Logamol SS 200 at their production line. Besides, the author has done self study and research on the pH in coolant and the significant of pH on coolant performance. These are the summary of meetings and studies done : a) The ideal pH for coolant to operate is usually around 8 to 10 pH b) Lower pH means higher acid level c) When acid level is high (pH below 8), it indicate the bacteria and fungi growth Throughout the whole project, the pH drop as low as 1 due to continuous ctivity of bacteria and fungi. So, it is important to monitor the pH value and keep it within its range. If the pH outside the range, it indicate beginning of bacteria and fungi activities and will affect the performance of Logamol SS 200. STAGE 2 : Measure – Develop and execute appropriate data collection method To tackle th is issue, both PLISB and Proton had developed and execute appropriate data collection method. During each visits and meetings, some samples of the coolant were gathers and critical test such as pH and concentration were conducted on-site.
Proton has small lab at ETM plant for coolant monitoring purpose. In PETRONAS site, some of the samples were taken direct from proton production line and sent to PRSB for testing. These are tge equipment use by both parties. Table 1 : Equipment used in the project Equipment| Function| pH paper| * To test acid-alkaline level in fluids * Obtain immediate result by comparing the color of the paper with a chart to indicate pH level. * pH paper is easily obtained| pH meter| * Electronic instrument used to measure pH * Quick and accurate method for measuring the acidity of Logamol. Dip Slide Combi| * Monitor bacterial population in the Logamol . * Accurate on-site culture of bacteria * Slides are dipped directly into Logamol tanks for 5 to 10 seconds. * Let excess drip off and put culture medium back into the tube and retain the samples for 1 to 2 days. * Aerobic bacteria grow on the light yellow agar, yeasts and fungi on the pink Rose agar. * Evaluation of samples of Logamol is carried out by comparing the colony density on the agar surfaces with the evaluation chart. | Below are the examples of dip slide combi after the sample was retain for 2 days.
Figure 2 : Dip Slide Combi Figure 3 : Evaluation Chart of Dip Slide Combi STAGE 3 : Analyze – Find the problem root causes For analyzing purpose, both PLISB and Proton has attended a brainstorming session to find the root causes. Both parties agree to use a simple fish bone method. The author has the opportunity to join the brainstorming session and together throw out all possible causes. Figure 4 : Fish Bone During the brainstorming session, the causes have been narrow down to possibility of material, environment and machine that has contributed to pH drop.
STAGE 4 : Solution – Generate and implement solution his project continues with doing a lot of discussion with technical services engineer and researchers from PRSB. After doing research and studies, we agreed to add in Grotan ; the anti bacteria, anti rust and corrosion inhibitor. Apart from that, PETRONAS also organize a knowledge sharing on aerobic and anaerobic bacteria. These steps are being done continuously and finally PETRONAS manage to boost up the pH and maintain the pH around 8. 5 to 9. PETRONAS propose for extend monitoring and test the Logamol more frequently to ensure the result.
This project is still ongoing and the author still attends the monthly meeting at Proton to monitor the Logamol SS 200 performance. The exposure that I earned from this project enhanced my interest and passion toward lubricant industry. Besides that, during my regular visit to proton ETM, I was able to observe how equipment such as compressor, diaphragm pump and heat exchanger are used in real plant, and also observe how milling, lathe and drilling are done, thus applying the knowledge that was learnt at university before. 3. 5 PLANT ATTACHMENT
During 26 April 2010 to 30 April 2010, the author was given the opportunity to have a three days plant attachment at Melaka Lube Blending Plant (MLBP) which is located at Tangga Batu, Melaka. MLBP is manufacturing plant fully owned by PLISB. The author was reporting to Mr. Hussin b. Hassan. The author grabbed this rare chance to pay a tour around the MLBP and observe how some lubricant products sold by PLISB are manufactured. Figure 5 : Lubricant Blending Shown are the simplified lubricants blending at MLBP. Lubricant consists of base oil and additives. These two oils were mixed in a heated blender to blend final product.
The finished product in blender was then transferred to Finished Oil Storage Tank, FOST before it goes to the filling line. During the first day there, the author was given the HSE briefing and was provided with safety boot. Then, the author was shown the base oil and additive storage tank which is located outside the plant. Figure 6 : Heated Blender The entire component of lubricant are added using an integrated pipeline that is controlled by DCS system. But, there are certain additives that we add manually by pouring them through a hole at the top of the blender.
The mixture is blended until homogenous mixture is obtained until we have a finished lubricant product. Before blended lubricant being transferred to the FOST tank, a fresh sample taken from the bottom of blender being tasted and analyzed at the Quality Control Lab. The author was given the opportunity to observe and tested blended product after the blending process to find its kinematic viscosity at 40? C, density and percentage of element. These are the common test done at the MLBP Lab : Table 2 : Test Parameter Test| Equipment Used| Density at 15?
C| Densitometer| Viscosity at 40? C / 100? C| Viscometer| Color| Colorimeter| Percentage of Element| XRF machine – x-ray| Oil that meets quality standards is taken packaged for sale and distribution Next is filling. The empty bottles are transferred to an automated bottling assembly line and being labeled with product information. Then, the filling process is done. Before being packed into large cardboard boxes, the lubricants are weighed using sensor to determine if the ingredients meet the specification for the batch size and dosage amount.
The bottles are then packed in individual cardboard boxes in preparation for distribution to distributor. The author being expose to the types of packaging offered by PLISB. Currently, PLI have seven packaging offered which are Table 3 : Packaging Size Packaging| Volume (liter)| Serac| 0. 5 / 1. 0| APE| 4 / 5 | Pail| 18| Drum| 209| IBC| 1000| 3. 6 MAIN ACTIVITIES PLISB presented the author with a wide array of activities and task that kept my hands full. There were some activities which involved a regular routine. Some of these routine activities were as follows : ASSISTING THE PREPARATION OF TECHNICAL DATA SHEET
Throughout the internship, the author has done a lot of technical data sheet for various products. In this activity, the author learn on how PETRONAS technical information is present in a formal document. The author has done two types of technical data sheet which are a) PDS PDS stands for Product Data Sheet, a document providing basic information, performance, other technical characteristic and give recommendations of lubricants. PDS help customer to give better understanding on product and it can help customer choose correct product to use in their cars or equipment. ) MSDS MSDS stands for Material Safety Data Sheet, a form containing data regarding the physical data of lubricants, health effect, first aids and spill leak procuders. MSDS is designed to provide both workers and emergency personnel with proper procedure for handling or working with lubricants. When performing these activities, the author learn to present PETRONAS technical information in a formal document. These activities involve information gathering and manipulation. Besides, the author improves technical knowledge on all PETRONAS Lubricants products.
CREATE MATCHING APPLICATION FOR PLISB As a new company, PLISB did not have a proper matching application or website, where all PETRONAS Lubricants products can be easily accessed by its staff and customers. Hence, the task of developing a PETRONAS Lubricants matching application was assigned to the author. This task involves a few stages starting from gather all the latest data, PDS and MSD of all PETRONAS product to establishing a product matching application. The author was first exposed to this application after attending presentation by Mr.
Aries from OATS, our developer for this application. Mr. Aries talked about the theory and principles of the development of this matching application in general. The author had to gather MSDS and PDS of PETRONAS Lubricants products. This information is fundamental in order for the company to keep updating with their current product. Also, the author had to do some analysis on data collected to make sure the data for every PLISB’s product is the latest specifications and approvals. Later, all of the data were then classified into six different main categories based on its application.
The data; which is product’s name, its specification and approval been key in and ranked according to its performance. Figure 7 : Matching Application for PLISB Due to the limited internship period, the author was not able to see the matching application being published in the World Wide Web. Anyway, the knowledge and experience of completing the task is the most valuable achievement. Besides, the author manages to improve the knowledge on PLISB’s products. ASSISTING THE PREPARATION OF PRESENTATION SLIDE A Technical Services Engineer combines technical knowledge with sales skills.
The emphasis of the work varies depending on the level of technical knowledge needed to sell products and services and respond effectively to client queries. Technical service engineer in PLISB will usually travelling to visit potential clients. During the visits, the engineer will do a lot of presentation in persuading clients that PLISB lubricants best satisfies their needs. During sales presentations, technical sales and services engineer explain the benefits and characteristic of the product to customers.
Besides doing presentation on the existing product, the engineer will also do presentation on the new launching product by PLISB to educate the specification and product functionality. Throughout the internship program, the author was able to indirectly participate on PLISB’s new product launching which is PETRONAS Syntium Moto and PETRONAS M-Plus. The supervisor, Mr. Shamsul and Mrs. Aysha will give product knowledge on PLISB’s new product. So, in preparing the product knowledge session, the author was able to do the presentation slides to be presented to public.
During this activity, the author grab the opportunities to learn how PETRONAS concept and marketing strategy is prepared and learn how to give product knowledge to various technical knowledge. The author had to gather all the information given and manipulate the data to be in presentable way. Figure 8 : Presentation Slide for Syntium Moto From this activity, the author has been able to improve research and information gathering capabilities and gain knowledge of PLISB’s product PETRONAS Syntium Moto and PETRONAS M-Plus and its specification. 3. 7 TECHNICAL VISITS Table 4 : Technical Visits PLACE| OBJECTIVES| ACTIVITIES DONE| LABS| Petronas Research Sdn. Bhd. (PRSB)NanoC Sdn. Bhd. | To visit and monitor PLISB’s lab research and technology activitiesTo conduct some testing| Meeting and review technical papers for the purpose of product developmentThe author had been able to assists a preparation of pH testing at PRSB for the project| CUSTOMER| Hong Leong Yamaha| To investigate on the suspected shortage of volumetric quantity of Yamalube Gear Oil container at Heong Leong YamahaTo learn how to handle customer complain| 10 samples were taken randomly from different cartonsTest the volume of oil using 0. liler measuring cylinder. ResultsShortage of volumetric quantity be significantly lower than the 2% allowable limits. | Figure 9 : Simple Volumetric Testing CUSTOMER| G. B. Kuari Sdn. Bhd. | To see overall flow of quarry activitiesTo learn where lubricant is applied in the equipment| Went to G. B. Kuari Sdn. Bhd. at Perak to learn production process of bitumen and learn quarry activitiesEstablished a better understanding on the basic knowledge of heavy equipment and lubricant used. | Figure 10 : G. B. Kuari Sdn. Bhd. TECHNOLOGY PARTNER| LA, MaxwellToyo Grease Manufacturing (M) Sdn. Bhd. To evaluate potential technology partner for PLISBTo conduct a systematic and documented audit process| Short tour at the siteAssisting the audit team during the audit processGet overview of PLISB technology partnerObtain audit evidence and evaluating it. | 3. 8 INVOLVEMENT IN PLISB EVENTS TSE MEETING ( 6 – 8 January 2010) On 6th January 2010, the author attend three days Technical Service Engineer TSE meeting organized by PETRONAS Dagangan Berhad (PDB), Lube and Fuel Division at Permata, Bangi. This meeting was meant to give opportunity to thirteen professional executives of PETRONAS Daganan Berhad (PDB) to do a resentation to their senior engineer and managers. The author was invited personally by the supervisor to take part in the programme since she have to attend another meeting. There were a number of speakers namely Mr. Sallehudin Ali, Mr. Shamsul Bahrin Salleh, Mr. Syed Ahmad Fazli, Mr. Ahmad Mortaza and other oil and gas experts of PETRONAS giving talk on a broad range of PETRONAS product in the market. The participants were introduced to coolant, degrease, hydraulic oil, gear oil, industrial oil, compressor oil, fuel oil and engine oil products.
The speakers also exposed the audience on how each product mention before was formulated and tested. Also, they also present on the interesting issues and how they did the problem solving analysis. At the end of the programme, the participants were given a case study. The issue was oil cleanliness issue in Jenteram HC Extra 32. The author had been able to participate the problem solving analysis using kepner tregoe approach. All in all, I believed that this programme was a great exposure to all participants especially me as it widened my prospective on all PETRONAS product.
Figure 11 : TSE Meeting SYINTIUM MOTO LAUNCHING (15 March 2010) New products launched are a pivotal time for business, and they require meticulous planning. On 15th March 2010, PLISB organize a Syntium Moto launching event held at KL Convention Centre, KLCC. This event was attended by the CEO of PLISB, staffs, PETRONAS’s sales and distributor, rider, media and reporter. At the event, the author handles the guest registration and provides them with booklet and brochure to ensure that every guest understands the product.
The key learning from this event are the author get the exposure to a corporate event and encourage team work among staff. Apart from that, as the technical service team, the author have assist the technical team in doing the technical data sheet and do the Frequently Asked Question FAQ for the brochure. Figure 12 : Syntium Moto Launching PETRONAS PIT PULSE (27 March – 4 April 2010) In conjunction with Formula 1, PETRONAS motorsport organize a PETRONAS Pit Pulse held at Jalan Binjar car park next to KLCC. PLISB has participated the event by opened an exhibition and promotional booth.
PLISB displayed our product and PLISB information. From the author observation, this event was the ideal platform to help promote our lubricant product domestically besides educate public with PLISB products. From this event, the author develops her communication skills and learns ways in promoting product and gives technical support to public. Figure 13 : PETRONAS Pit Pulse 3. 0 LESSON LEARNED AND EXPERIENCE GAINED 4. 9 SOFT SKILLS Socializing and human interaction especially communication is vital in any working environment.
Communication is very essential in expressing ideas, sharing knowledge and understanding as well as maintaining good rapport between the consultant and its clients. Through this Industrial Internship, the author was able to develop better communication skills and understand the ethics in communicating with staff members that lacked during any lecture sessions or academic activities in the university. LEADERSHIP AND MANAGEMENT SKILLS Leadership ability is crucial any given industry and one must be able to make fruitful decisions.
PLISB is a developing company and plenty of projects are ready to be taken on by the staff. Projects as such require a tam and a leader who can lead to the success in executing it. Base on the observation, the abilities a project leader should have are as followed : a) Motivating people A leader should be able to give someone a sense of purpose, instilling on the importance of his or her ideas and presence in making the project a success. Anyone can contribute their opinion and making decisions. b) Listening to learn To listen is one of the greatest values in communication skills.
Listening would enable the leader to obtain feedbacks and comments from the team to further think on any problems and ways to resolve them. c) Handling mistakes, complaint and criticism Mistakes are common and it is in nature for someone to make them especially in designing tasks. It is merely impossible to have everything to be perfect; therefore the leader must be able to create an environment where constructive criticism can be handled professionally. TEAM WORK The author is subjected to a team-oriented environment when undergoing Industrial Training in PLISB.
A team effort consists of a team decision making it important for everyone to contribute their ideas to the overall success of the organization. Everyone works with fellow members of the organization to produce optimum results. To achieve excellence in teamwork, several aspects must put into play namely : a) Clear expectation The team leader or the chairperson of the meeting must clarify his or her expectations for each team members. Moreover, the team members must understand their roles in providing ideas and solutions. b) Context The team members must understand the reason of their participation in the team.
Apart from that, team members must recognize their work that fits in the context of the organization’s goals, principles, vision and values. c) Commitment Every team members must have a great sense of commitment in accomplishing a mission because an individual commitment to a group effort makes a team function well d) Communication Each team members should have a clear and concise understanding on the priority of their tasks. There must be an environment for the team to be able to give their honest opinions and receive any performance feedbacks. 4. 10 EXPOSURE TO BUSINESS AND NETWORKING
In the light of the working culture here in PLISB, the author has develop valuable knowledge and experiences throughout the Industrial Internship. From the first day, the author must adapt to the working ethics and regulations practices in the organization such as the codes of attire and regulations that all staff must follow. Other than that, the author has become familiar in working a full 8 hours per day for five days a week. Common practices such as attending meetings, documentations and presentations are regularly done by the staffs are instilled in the author as these exposures will help in the author’s future career.
All in all, this practical work is a good exposure for the author to experience the real career life in engineering field and corporate business. Moreover, it has improved the author’s confidence in dealing with people from various backgrounds. In short, although the responsibilities received during the period were demanding and thought-provoking, it also came with a huge career opportunity as the author indirectly have build a small networking in lubricant industry. 4. 0 DISCUSSION AND RECOMMENDATION 5. 11 DISCUSSION
The author has acquired valuable knowledge and benefited plenty throughout the period of eight months as an intern in PLISB. It has brought to the author’s attention that the working life is much different than the life in campus where everything that was taught during school is a foundation in generating multiple ideas and understandings in problem-solving activities. Although these differences are somewhat new to author, experience gained from handling difficulties during the working days will be a lifelong advantage and will continue to be a part of the author.
Challenges that rose during the Industrial Internship were tackled efficiently with the help from the author’s supervisors as well as all stall in PLISB. Their willingness to assists the author made the success of this Industrial Internship Programme. The Industrial Internship gave such great opportunity for the author to self-improve in many ways. Being brought into Flextronics with nothing but the theoretical knowledge from school has made the author struggle at the beginning to cope with the new nature.
The author had to understand professionalism when working with different people as they tend to have different characteristics. It took a long while for the author to digest such new findings and information before having the confidence to take a step forward. Since the author was involved in projects, it gave the author to understand the working process in developing and executing it. Therefore, some of weak points in this Industrial Internship can be rectified by implementing a few approaches. A few recommendations that could resolve these issues will be explained later on. 5. 2 RECOMMENDATION RECOMMENDATION TO UTP Publish or list all OPUs with brief description of the company. For the UTP students to get the placements for their internship, they only have to apply for the Non-OPU company. For the OPU’s, all are being settled down by the Student Industrial Internship Unit, SIIU. It is recommended that SIIU will publish a book or brochure containing list of all OPUs that offers internship placement for UTP student with at least the contact number of their Human Resource department with a brief introduction and simple description of the company business and activities.
This is due to some of UTP students reject the offers from OPU because they do not have any idea on that particular company especially those new PETRONAS subsidiaries Reduce report writing For the internship program, the students are required to write reports on a weekly basis containing the activities done for that week and also a full internship report at the end of the training program. It is recommended that the weekly reports should be reduced to monthly or every two months as writing these reports is time consuming.
Half the time during the 8 months stint the students will be busy finding materials for their weekly report and unable to spend more time on learning. The weekly reports have to be submitted t the plant supervisor to be evaluated. Even the supervisors feel that it is quite a burden, as they don’t have all the time to grade a student’s report. RECOMMENDATION TO PLISB Encourage the students to do a lot of presentation This is recommended to help students to build the confidence level and make student stay focus.
Besides, more presentation will puts interns on display. Staff may need to see evidence of task done and leadership in every trainee. Encourage the students to conduct assignments on their own This is recommended to help the students to be more independent, confident and to help them build more credibility and leadership skills. This would help the students to get to learn how everybody else works and to help get to know people and making it easier for them to get assistance from people later on. 5. 0 CONCLUSION
Throughout the 32 weeks industrial training with PLISB, the author was able to observe the daily like of real engineers and other supporting executives at work. This exposure has exposed the author to real life learning experience, and consequently allowed her to learn the professional ethics, standards and management skills of the profession. This internship has helped the author apply her knowledge and skills gained for academic trainings from earlier years in the Universiti Teknologi PETRONAS. In fact, it was found that real engineering field has more to offer and is much wider that the learning scope covered in school.
Also, it was learnt that other than intrapersonal, interpersonal skills such as appearance and communication skills are vital part of a professionalism attitude in engineering field. In nutshell, it was a worthwhile industrial attachment where precious skills and knowledge were earned while engaging with PLISB. It is hoped that this great exposure enables the author to prepare herself extensively for the upcoming life in real working world. In conclusion, the Industrial Internship Program UTP established, has achieved its objectives. This program is a very good and beneficial for the author future career.