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Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. Iii Describe two methods of non-verbal communication. Iii Identify five different reasons why people communicate. Via Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them.
VA Explain why it is important to find out about an individual’s: a) communication and language ) wishes and preferences Aviva Explain how good communication can have a positive effect on the way a social care worker interacts with: a) colleagues b) individuals using the service and career c) other professionals Via Identify three examples of barriers to communication, and describe ways each barrier could be reduced. Viii Describe two ways to check that communication has been understood by all involved. Xix Identify three services or sources of information and support that enable effective communication in an adult social care setting.
Task B Poster Create a poster about confidentiality, which can be used in an adult social care setting. The poster must: Bi give a definition of the term ‘confidentiality’ as it applies in adult social care settings Bi describe examples of how to maintain confidentiality in day to day communication Bi describe examples of situations where you might need to share confidential information with other professionals or the career of individuals receiving the service Bib explain how and when to seek advice about confidentiality and where to go for help.