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In many cases, conflict in the workplace just seems to be a fact of life. The fact that conflict exists, however, is not necessarily a bad thing: As long as its resolved effectively, it can lead to personal and professional growth. Storybook : Let me start with Todd. Toddy’s communication barrier in the meeting was filtering, he’s trying to spin bad new to sound more positive, in this case will pull Todd aside and ask him why he felt the need to shelter you from bad news. ??clair’s barrier was selective perception.
She is already busy with a new project so she wanted to end the meeting. All she got from Todd that everything is going great and they don ‘t need to do anything. After the meeting will walk to ??clair’s desk and ask her directly to be more realistic in the future. Emily also seemed like she wanted to say something productive but decides not to. She was apprehensive; the real problem with Emily was silence. I would also talk to her directly between me and her so she won’t feel offended. Storybook #2:
The main thing that was discussed in this story is that there is downsizing that is happening a cross the company affecting 100 people. In this situation I decide to be honest about downsizing and telling my team, while giving them a good reason to feel safe. I would let them know they’re already helping as working in the companies social media to be profitable, that way there is less concern for them to worry. Will deliver my message formally and take things seriously; I would want them to know it’s serious but make them feel enforceable at the same time.
Storybook #3: Both Antonio and John main disagreement seemed to be centered around internal deadlines. Antonio thinks they’re more important than John does. The conflict was felt, they were both competing. Would meet them both, listen to both and see what caused the tension, I would want both of them feel that they’ve won. As managing the conflict, they should both compromise, John will let Antonio know in advance if he can’t make an internal deadline;