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Overview of risk management: Week one assignment James P. England HCS/451 September, 19, 2011 Barbara Smith Overview of risk management: Week one assignment * | Risk Management| Quality Management| How does the leadership and governance of a health care organization influence the development and implementation of risk-management and quality-management policies? | * “Risk management for an organization is the ability to eliminate the inclusive risks involving the health care organization. ” This includes financial, personal, and personnel planning with protocols for implementation (Carroll, 2009). Have it in writing: The ability to see the procedures and protocols with signed affidavits from employees eliminates the chance of error in following procedure. * The key procedure of “open eyes,” and simply this is keeping an open view and visual of the problems that could go wrong, and fixing the problem before it escalates to an uncontrolled level (Carroll, 2009). * The buy-in theory: The ability of both management and employees to communicate to each other to specify goals for improvement, culpability, and the need for improvement is the key to communication for successful heath care organizations. * The quality of job division and accountability shows the importance of quality control in health care (Miller, 2011). * Many subdivisions of hierarchical leadership in respect to job definition for responsibility show the need for different divisions of accountability for many needs in health care supervision from finance, safety, insurance, and medical safety to the patients. * The ability to see the “end results” of the program in process of procedures and protocols working together to establish a “working order” for the implementation of design systems to carry out these initiatives through employer-employee working relationships. The opportunity to learn from fellow workers in a work environment opens eyes for suggestions for the advancements of goals, ideas, the saving of money for the company. | How do the philosophy and culture of the risk-management and quality-management policies influences organizational performance? | * The philosophy and culture of policy sets the tone for the business to establish methods of protocols for reducing risk. * Identifies current and future problems for analysis, and provides solutions to these problems (Carroll, 2009). Establishes a program to monitor and improve current risk management programs. * These programs provide information for stakeholders to be kept up-to-date on changes in organizational policy in regard to risk programs. | * Provides feedback for management on patient and staff needs, wants, and concerns. * Provides structure to the organization for quality improvements by highlighting the goals, visions, and policies of the company. * Provides a catalyst for change and improvements to the quality of health care in the organization. Provides a link between management and staff to exchange ideas and concepts for quality improvements. | How do the risk-management and quality-management policies affect stakeholders? | * These policies help provide a basis for reducing risk by dealing with certain diseases to ensure safety for patients and staff. * The reduction in paying off insurance claims for workman’s compensation or a patient’s civil action (Carroll, 2009). * The policies establish a baseline for action by stakeholders regarding a risk management by keeping shareholders informed of possible deficiencies in these policies. These set a precedent for future improvements in the design or redesign of current and future policies for risk management plans for the company (Carroll, 2009). | * Promotes health care initiatives for patients and professionals toward better health care (Godfrey, 1996) * This allows patients and staff forum concerns toward improvement, and better quality health care. * Allows a better transition between health care facilities or departments (Godfrey, 1996). * Provides for a unified system of record keeping for patients and staff for multiple health care delivery systems. | References Carroll, R. 2009). Risk management handbook for health care organizations. San Francisco, CA: Jossey-Hall. Glickman, S. , Baggett, K. , Krubert, C. , Peterson, E. , & Schulman, K. (2007). Promoting quality: The health care organization from a management perspective. International Journal for Quality in Health Care, 19(6), 341-348. doi:10. 1093/intqhc/mzm047 Godfrey, A. (1996). Quality management. Retrieved from http://qualitydigest. com/sep96/health. html Miller, J. (2011). The definition of risk management in health care. Retrieved from http://ehow. com_6619711_definition-risk-mangement-health-care-html