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Performance Management 5003 Assignment Part 1 Relating to Assessment criteria: 1. Explain the links between organisation, team and individual objectives 2. and 1. 3 Identify and agree individual and team objectives and responsibilities 1. 4 Identify the need to create an environment of trust & support with others Questions: 1. Provide a brief overview of how organisation, team and individual objectives are linked. p18 and p19 (100 words) 2. Explain what a mission, vision and objectives are. How are these objectives communicated and explained to stakeholders? p19 and p20 (100 words) 3.
How might team vision and objectives be set and agreed? p20 p28, p51-p56 (150 words) 4. How would individual objectives be set and agreed? How would these be linked to team and organisation objectives? Why is this important? p20 and p28 (100 words) 5. As a team manager, how would you identify objectives for individuals? How might you select the right objectives for the right person? p20, p24, p28-30 – (100 words) 6. If you were a manager of a team, how might you create an environment of trust and support in your team? Why would this be important? p31 – p42 (100 words) Assignment Part 2
Relating to Assessment criteria: 2. 1 Evaluate and assess individual and team performance against objectives 2. 2 Identify methods of providing feedback to individuals and teams on performance 2. 4Explain recording systems for performance assessment for individuals or teams Questions: 1. What are the three main processes involved in managing the performance of individual team members? p49 (100 words) 2. How would you evaluate and assess the performance of the individual or team against the objectives set? p54 – p57 (100 words) 3. As a manager, how and why might you provide feedback?
You might like to include the difference between constructive and destructive feedback here. p43 – p47, p58 – p62 (150 words) 4. What recording systems can be used for assessing the performance of individuals or teams? p57 (150 words) Assignment Part 3 Relating to Assessment Criteria: 3. Identify the causes of conflict and describe strategies to minimise or prevent conflict Questions: 1. Identify the causes of conflict p65 – p69 (250 words) 2. Describe some of the actions you can take as a manager to reduce or prevent conflict. p70 – p83 (250 words) Assignment Part 4 Relating to Assessment Criteria: . Explain a performance improvement cycle 2. Discuss the indicators of poor performance 3. Evaluate methods that support performance improvement Questions: 1. Describe the key stages in a performance improvement cycle. What is your role as a manager in each of the stages? P85 – p86 (100 words) 2. Describe some common indicators (symptoms) of poor performance giving examples of ‘quantitative indicators’ and ‘qualitative indicators’ p88- p90 (100 words) 3. Describe what you might do as a manager to bring about an improvement in the performance of a team member (p90 – p92) 100 words Assignment Part 5
Relating to Assessment Criteria: 1. Discuss the organisation’s disciplinary and grievance procedures 2. Identify the role of the manager in both a disciplinary and grievance procedure 3. Summarise the key aspects of legislation that apply to an organisation’s disciplinary and grievance procedures Questions: 1. Identify the key stages in a typical disciplinary procedure. What might your role as a manager be at all key stages? p93 – p97 (200 words) 2. Identify the key stages in a typical grievance procedure. What might your role as a manager be at all key stages? p100 – p101 (100 words)